These Terms of Service (“Terms”) are a binding legal agreement between you and Jommoutdoor that govern your right to use the websites, applications, and other offerings from Jommoutdoor (collectively, the “Jommoutdoor Platform”). When used in these Terms, “Jommoutdoor,” “we,” “us,” or “our” refers to the Jommoutdoor entity set out on with whom you are contracting.
Jommoutdoor.com is a platform that enables users (“Members”) to publish, offer, search for, and book services. Members who publish and offer services are “Tour Operators” and Members who search for book, or use services are “Customers.” Tour Operators offer adventure travel services, activities, excursions, and events (“Adventure Services”), and a variety of other travel-related services (collectively, “Tour Operator Services,” and each Tour Operator Service offering, a “Listing”). You must register an account to access and use many features of the Jommoutdoor Platform, and must keep your account information accurate.
As the provider of the Jommoutdoor Platform, Jommoutdoor does not own, control, offer or manage any Listings or Tour Operator Services. Jommoutdoor is not a party to the contracts entered into directly between Tour Operators and Customers, nor is Jommoutdoor a travel agency or insurer.
1. Platform services:
1.1 Jommoutdoor will provide a platform for sales and marketing assistance to the Adventure Travel Tour Operator. For every booking made through Jommoutdoor, the tour operator will contact the customers directly based on their booking details.
1.2 Jommoutdoor.com will not be directly involved in the provision of tour services, including accommodations, transportation, or any other services related to the customers’ travel experience.
2. Hosting and trip listings:
2.1 Operator shall create a listing on Jommoutdoor for each of their adventure travel experiences and services, which shall include complete and accurate information about the experience or service, pricing, availability, and any rules or requirements that apply to the guests or the listing.
2.2 Operator shall also have the option to create a listing for their adventure travel experiences and services subject to the terms and conditions based on current and existing parties Terms of Service.
2.3 Upon accepting a booking request or receiving a booking confirmation, tour operator shall enter into a contract directly with the guest and shall be responsible for delivering the adventure travel experience or service under the terms and at the price specified in the listing.
2.4 Operator shall be an independent individual or entity and not an employee, agent, joint venturer, or partner of Jommoutdoor, except as otherwise expressly provided in this Agreement.
2.5 Operator shall be responsible for keeping their listings on Jommoutdoor up-to-date and accurate at all times, including but not limited to calendar availability and content such as photos.
3. Booking terms, refund, and cancellation for the trip:
3.1 Tour operator are free to maintained their current and existing policies which includes booking terms, booking period, refund and cancellations. Each of the terms must be displayed in their trip page.
3.2 Operator shall be responsible for any booking modifications agreed upon with the guest as applicable, and shall pay any additional amounts, fees, or taxes associated with such modifications.
4. Content:
4.1 Operator shall provide accurate and complete content, including but not limited to text, photos, audio, video, and other information, for their listings.
4.2 Operator shall ensure that all content provided does not violate or infringe upon the intellectual property or privacy rights of any third party and complies with Jommoutdoor’s content policies.
5. Fees:
5.1 Jommoutdoor will charge a 10% commission fee per transaction for every booking made through the platform which will be deducted directly after each transaction
5.2 Jommoutdoor reserve the right to change their respective service fees at any time, subject to providing the Operator with notice of any fee changes before they become effective.
6. Cancellations and Refunds:
6.1 If the tour operator cancels a trip without a reasonable reason, Jommoutdoor will retain the 10% commission fee, and the tour operator must bear the cost of refunding the 10% to their customers.
6.2 If the tour operator notifies Jommoutdoor.com of the cancellation at least 10 days prior to the trip, Jommoutdoor.com will not retain the 10% commission fee.
7. Platform Rules:
7.1 Operator shall abide by all platform rules, terms of service, and policies set forth by Jommoutdoor as applicable.
7.2 Operator shall act with integrity, treat others with respect, and honor all legal obligations in connection with their use of Jommoutdoor.
8. Indemnification:
8.1 The tour operator agrees to indemnify, defend, and hold harmless Jommoutdoor, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, losses, damages, liabilities, expenses (including reasonable attorneys’ fees), and costs arising out of or related to any third-party claim in connection with the tour operator’s services, acts, or omissions, or any breach by the tour operator of this Agreement.
9. Termination
9.1 Either party may terminate this Agreement at any time by providing written notice to the other party. Upon termination, all outstanding fees and commissions owed by the tour operator to Jommoutdoor.com shall become immediately due and payable.
10. Entire Agreement
10.1 This Agreement constitutes the entire understanding and agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, whether written or oral, between the parties relating thereto.